See all exceptions here. Best Buy. Quick and Easy Store Pickup. Best Buy asks all customers to not come into their retail locations if they don't feel well, which could be up to 14 days For Best Buy to not expand that window of time is insulting and ridiculous. 8: Burning down the ‘Tau’-se, Viewer Experience podcast Ep. Returning or Exchanging a Best Buy Product, Returning or exchanging an item at a store, Returning an item purchased online by mail, Major Appliances Return and Exchange Policies, Small Appliances Return and Exchange Policies, Baby, Maternity, and Beauty Return and Exchange Policies, Cameras, Camcorders, and Camera Accessories Return and Exchange Policies, Cell Phones and Accessories Return and Exchange Policies, Computers, Tablets and Accessories Return and Exchange Policies, Furniture and Outdoor Living Return and Exchange Policies, Headphones, Speakers and Car Electronics Return and Exchange Policies, Health and Fitness Return and Exchange Policies, Home, Kitchen and Dining Return and Exchange Policies, Luggage and Bags Return and Exchange Policy, Musical Instruments Return and Exchange Policies, Printers, Ink, and Office Supplies Return and Exchange Policies, Smart Home Products Return and Exchange Policies, Sports, Recreation, and Games Return and Exchange Policies, Toys and Drones Return and Exchange Policies, TV and Home Theatre Return and Exchange Policies, Video Games and Entertainment Return and Exchange Policies, Watches and Jewelry Return and Exchange Policies, Wearable Technology and VR Return and Exchange Policies, Other Categories Return and Exchange Policies, Get a Phone Plan Activation Started Online, First Nations People’s Sales Tax Exemption, Refrigerator and Freezer Scheduled Delivery, Range, Oven, and Cooktop Scheduled Delivery, Expedited Shipping with TForce Distribution, Best Buy Marketplace Large Item Scheduled Delivery, How to Manage Your Credit Cards and Addresses, Notice Concerning the Quebec Legal Warranty, Your California Rights & California Consumer Privacy Act Statement, Convenience, Security & Collision Avoidance. Currently, returns and exchanges at the store are available through Best Buy’s contactless curbside pickup. Best Buy COVID-19 return policy Purchases made between March 2 and April 15 can be returned through April 29. 9: Black Mirror: Bandersnatch wants to t... Viewer Experience podcast Ep. Best Buy Canada is officially running an extended return policy on recent purchases amid the COVID-19 pandemic. Yes. Here are eight Canadian-made games to look out for in 2021. Return Policy. What’s new on Xbox Game Pass for Console, PC and Android in early Ja... Streaming in Canada on Amazon Prime Video, Crave, Disney+ and Netflix ... Here’s how to remove Adobe Flash from your Windows or Mac computer, How to get your Instagram top nine photos for 2020, Here are the free games hitting PlayStation Plus in January 2021, Here are the free games hitting Xbox Games with Gold in January 2021, Here’s a round-up of Canadian carrier Boxing Week 2020 deals. We continue to serve customers at thebay.com, and have adjusted our return policy so that any purchase placed after January 17, 2020 can be returned in store within 30-days of re-opening. Updated COVID-19 exposure notification API may reduce false positives,... COVID Alert will soon be available in Nova Scotia, Prince Edward Island. Our Customer Service Centre is very busy during this season, so if you plan on calling, please be aware that you may have to wait for a time to speak to one of our helpful advisors. Carrier service cancellation policies may vary. Proposed privacy bill promises transparency for Canadians, hefty fines... Privacy watchdog calls for AI regulation to ensure privacy rights are ... Canada had the third fastest 5G median download speed of G7 countries ... U.K. banning installation of Huawei 5G equipment from September 2021. Check out some of the Canadian apps on the Huawei AppGallery. Canada Recovery Sickness Benefit (CRSB) Up to two weeks of support if you are sick or must self-isolate due to COVID-19. You can now join the beta waitlist for Facebook’s Horizon VR pla... Samsung unveils its SmartTag Bluetooth tracker priced at $39.99, Samsung reveals the Galaxy Buds Pro with active noise-cancelling, Sennheiser unveils IE 300 in-ear earbuds at CES 2021, Otterbox branches out into gaming with Xbox accessories lineup, Jabra launches four new colour options for its Elite 85t earbuds. See the Best Buy orders status, orders and Return and exchange policy for info on returning or exchanging laptops, cell phones and other items. Learn all about Walmart's return policies, returning online or in-store purchases, and redeeming your warranties. ... Best Buy expanded its holiday return window by two weeks to include purchases made as early as Oct. 13. Canadians are paying for more than just the exchange rate with Samsung... Samsung Galaxy S21 series ditches in-box headphones and charger. Microsoft, Google and Facebook halt political contributions following ... Toronto’s dotmobile approved as first full MVNO in Canada, Telus launches $100 million social impact fund to invest in startups, Shaw gained 60,000 net wireless subscribers in Q4 2020, CRTC approves request to extend Bell’s AI call blocking trial. Huawei’s Watch GT 2 Pro features a bold design and is full of fe... Roomba i3+ Review: Lower cost, but not less capable. Normally, Best Buy offers a 30- or 14-day return policy, depending on the product. Here are the games hitting PlayStation Now in January 2021. Quest Hunter is a simple, fun ARPG with couch co-op and cross-play [Ga... Mixcloud is the online home of radio shows for now [App of the Month]. HP Omen 15 (2020) Review: Improved formula make it a gaming laptop wor... Apple’s iPad (2020) is the tablet most people should buy, Lenovo Duet Review: Great Chromebook, but not the perfect computer, HomePod mini Review: Big sound in a small package. MPs vote in favour of establishing national three-digit suicide preven... Ontario government makes sale of alcohol with takeout, delivery orders... Microsoft says SolarWinds hackers could see some of its source code. It’s quite possible, however, that Best Buy will have to extend this policy beyond May 1st, given that it’s unclear how long social distancing will need to be practiced. Here’s what to expect from Samsung’s Galaxy S21 Unpacked e... Patrick O’Rourke’s favourite things of 2020. Canada Recovery Sickness Benefit (CRSB) Up to two weeks of support if you are sick or must self-isolate due to COVID-19. Please be advised that Best Buy has the most comprehensive return policy in Canada and you need to check their website for detailed return information for a wide range of different products. Viewer Experience podcast Ep. Belkin reveals sleek looking MagSafe BoostCharge Pro 2-in-1 iPhone 12 ... Chipolo donates $10,000 USD to non-profit Oceanic Global to support oc... Tile reportedly launching new ultra-wideband tracker this year, Galaxy Buds Pro Review: Sound quality over comfort, Walmart’s Great Value smart light is true to its name. [App of the Week], Aeronaut is the prettiest memory game you ever did see [Game of the Week], Hands-on with the Gears of War 4 Limited Edition Xbox One S bundle. If you are not completely satisfied with your purchase, return it within 30 days (Please note that all computers, laptops, tablets, eReaders, smart/cell phones and unopened drones can only be returned within 14 days of purchase) in saleable condition in its original packaging (including UPC code, manual, parts and your receipt or packing slip) for a full refund or replacement. Ontario issues alert notifying residents a stay-at-home order is now i... Apple launches new initiatives to challenge systemic racism, CRTC launches consultation on proposed framework to address botnets, Shaw reports 31 percent increase in postpaid net additions in Q1 2021. Call Best Buy Mobile at 1-877-702-2211 (6 a.m. to midnight, CT) for instructions on how to return the device by mail. 04-19-2020 05:43 AM - last edited on ‎04-19-2020 10:16 AM by John-BBY. 5: Going ‘Westworld’. Be sure to tell the store associate that you want to cancel your service. As COVID-19 cases continue to rise throughout the country, Best Buy is joining many retailers by requiring all customers to wear face coverings when shopping in all our stores. Here are the changes to Canadian carrier rate plans this week [January... Here’s the top Canadian mobile news from the past week, Google completes its $2.1 billion acquisition of Fitbit, Qualcomm to acquire startup founded by former Apple engineers. Instead, customers can reserve products for store-front pickup using credit or debit cards. 10: We didn’t start the Fyre Festival. Shop online for pickup or delivery, or visit a store for a safe shopping and service experience. Best Buy stored refused to honor COVID-19 extended period return policy. Facebook introduces new Messenger ‘Lite’ app for Android a... Science News & Discoveries keeps you up-to-date on the world of s... Windows Mixed Reality Review: A foot in the virtual door. Leaked Windows 10X looks a lot like Chrome OS, iPad version of Microsoft Word gains mouse support, Acer announces new gaming laptops and notebooks at CES 2021, Dell unveils new Alienware gaming laptops and desktops at CES 2021, Razer unveils new Blade gaming laptops at CES 2021, Lenovo announces new ThinkBook and Legion laptops at CES 2021, Sonos begins selling battery kits for the Move speaker, OnePlus launches fitness tracker in India, Roku held top TV OS spot in Canada in 2020. Best Buy has announced some new policies meant to cut down on crowds at its stores as a result of the coronavirus crisis. Elsewhere at Best Buy, our contactless curbside service has been operating for about a month, and in that time we have helped many of you pick up your products within an hour of placing an online order. We know our customers depend on Best Buy for the technology necessities valuable during this time when people need to stay home because of the coronavirus (COVID-19) outbreak. Screenshot showing the returnable date. Just follow the signs at your store or get a Blue Shirt to help, and we'll tell you when it's your turn. Best Buy’s return and exchange window now begins the day you receive your product, and depending on your member status, most products can be returned up to 15 days (30 days for My Best Buy Elite members and 45 days for Elite Plus members). TekSavvy, Ciena partner to deploy new infrastructure through Southwest... Bell Let’s Talk launches post-secondary fund to help student men... Rogers, Telus to stop offering $75/20GB promo plan on January 24. LG’s 2021 TV lineup is promising, but includes bizarre software ... TCL plans to go big with 85-inch and 8K TVs in 2021, Toronto-based Ecobee drops price on its SmartCamera to $179.99, BMW going to offer safer digital keys with Ultra-wideband tech, British Columbia doubles EV incentives for businesses, Tesla facing possible Model S, X recall in U.S., not in Canada yet, Next Android Auto update adding custom wallpapers and shortcuts, New Chevy Bolt vehicles coming next month, Google is getting closer to releasing its Android Auto replacement, GM launches new company called BrightDrop to electrify delivery services, Apple and Hyundai to reportedly sign an electric car deal by March, Cyberpunk 2077 free Stadia Premiere edition promo sold out in Canada, Google officially ends support for Daydream VR. This tool can help bulk install software, making setting up a new PC easy. Cogeco’s Epico IPTV service offers internet, TV and cloud PVR in... Costco offering 65-inch Series 4 TCL TV for $90 off. Now, Best Buy … The great news is that we have a number of ways to help locate a receipt: If purchasd on a rewards account, the purchaser should be able to see it in their purchase history on BestBuy.com complete with the receipt information. When you arrive at the store, go near the entrance and use your smartphone to click on the “How to Check in at Curbside” button in the “Your Order is Ready for Pickup” confirmation email, click on the link in the “Your Order is Ready” text message, or click on “Curbside Pickup Instructions” in the Best Buy mobile app. Part of that equation is a more complex issue: Handling shoppers' returns. So today, after two and a half weeks indoors, I make myself a mask and call Best Buy. Phone makers with aggressive battery management can delay contact trac... Only 29 percent of Canadians are ‘very likely’ to download... Telus Ventures partners with Zebra Medical Vision to advance AI-based ... Toronto Pearson launches cleaning robots, partners with data firm to m... Fitbit asks users to participate in study to determine if it can detec... SyrupCast 229: CES 2021 and the Samsung Galaxy S21, SyrupCast 228: M1 Macs and the Porsche Taycan, SyrupCast 227: Xbox Series X vs PlayStation 5, SyrupCast 226: Apple’s iPhone 12 series and the iPad Air (2020), SyrupCast 225: Google event breakdown, Pixel 5, Chromecast and more, SyrupCast 224: Xbox Series X, PlayStation 5 and Microsoft buying ZeniMax, SyrupCast 223: Apple Watch Series 6, SE and new iPads, SyrupCast 222: Samsung’s Galaxy Z Fold 2, smartwatch showdown, Viewer Experience podcast Ep. The Glorious Model D is a great mouse for the gamer on your holiday sh... Huawei’s FreeBuds Pro feature a premium design and noise-cancell... LG Tone Free (HBS-FN6) are the cleanest earbuds around. Here are the free games hitting PlayStation Plus in December 2020. Risk-Free 100% Satisfaction Guarantee. Many more have had their orders sent to their homes, with most arriving within two days. I woud like to return an iRobot Braava and mopping pads. That’s why we’re adapting to a new way of making our stores accessible while keeping things safe for our customers and employees: contactless curbside pickup. Toronto’s dotmobile shares plan pricing following CRTC MVNO appr... Xbox shows off the most Canadian-themed Xbox controller ever, 12 great tech deals at The Source right now, Apple reportedly plans to launch revamped iMac this year. Handy package tracking app OneTracker doesn’t need to scan your ... Kingdom Rush is the best tower defence action around [Game of the Month]. The receipt (proof of purchase) is required for all returns, any deviation or exception from this policy would be the sole decision of your local store. Lenovo Smart Clock Essential Review: Mediocre smart speaker, superb al... OnePlus Nord N10 5G Review: Not the Nord I’m looking for. Best Buy’s Sales Slid 6% Amid Covid-19 Store Closures Quarterly online sales in the U.S. more than doubled A Best Buy employee delivers an item to a waiting client in Omaha, Neb. Razer’s CES concepts include a mask with RGB lighting and an imm... Qualcomm’s 3D Sonic Sensor Gen 2 fingerprint scanner is 50 perce... Apple patent applications reveal plans to leverage AR for tech support... Qualcomm announces first 5G-capable 4-series SoC, the Snapdragon 480, Boston Dynamics’ robots can now dance better than you, MediaTek overtakes Qualcomm as biggest smartphone chipset vendor: report. Bell’s work from home plans extend tentatively to November and b... Huawei CFO’s lawyers argue extradition would violate internation... First project to receive funding under Universal Broadband Fund gets a... Canada signs agreement with the U.S. to send astronaut around the moon. Best Buy Return and Exchange Policies. With its stores temporarily closed, the electronics retailer has extended its return policy: Items purchased on March 1 through May 17 can be returned … Best Buy COVID-19 return policy Purchases made between March 2 and April 15 can be returned through April 29. Shop online for pickup or delivery, or visit a store for a safe shopping and service experience. Sign-up for MobileSyrup news sent straight to your inbox. If you are not completely satisfied with your purchase, return it within 30 days (Please note that all computers, laptops, tablets, eReaders, smart/cell phones and unopened drones can only be returned within 14 days of purchase) in saleable condition in its original packaging (including UPC code, manual, parts and your receipt or packing slip) for a full refund or replacement. I understand that the standard return policy is 15 days, however with everything that is going on and the fact we are in the middle of the pandemic. Here are the best phones released in Canada in 2020, Here are eight of the top Canadian-made games of 2020, MobileSyrup’s top apps for iOS and Android in 2020, Here are the top Canadian telecom stories of 2020. On its website, the electronics retailer notes that any purchases made on or after February 19th, 2020, can be returned or exchanged until May 1st, 2020. Ontario police urging people to not call 9-11 to ask about stay-at-hom... Google suggests workaround for Pixel 4a 5G touchscreen bug. There are exceptions for some items, however, including cellphones with third-party contracts. Curbside Pickup supports pedestrians and cyclists. Updated March 19 @ 7:40 a.m. CDT A Note From Best Buy CEO Corie Barry. Best Buy CEO Corie Barry said, “The situation we are all facing as a result of the COVID-19 pandemic is truly unprecedented. Best Buy Canada is implementing reduced operation hours and taking other precautionary measures in response to the COVID-19 outbreak. On Membership: We will cancel and refund your membership fee at any time if you are dissatisfied. As we previously communicated, we made the decision for the health and safety of our customers and employees to shift our stores to a temporary enhanced curbside service-only model starting March 22. Best Buy CEO Corie Barry said, “The situation we are all facing as a result of the COVID-19 pandemic is truly unprecedented. Porsche’s all-electric Taycan feels fast enough to take you to t... Nanoleaf Essentials get me excited for more smart bulbs from the company, AirPods Max Review: Stunning sound with an expensive price. A new reality for retailers includes temporarily shuttered storefronts and steep sales declines. Best Buy will furlough about 51,000 hourly employees, starting April 19, but they will continue to have health benefits. For now, though, many Best Buy stores have closed across Canada, with others operating under reduced hours and limiting the number of people in-store at all times. Effective 5G deployment key to Canada’s climate change commitment: r... British Columbia currently has no intention of adopting COVID Alert app. The standard return policy is 15 days, but customers who purchase My Best Buy Elite and Elite Plus memberships receive longer return periods. At Canadian Tire Corporation, we are committed to helping our employees, our customers and the communities we serve navigate through COVID-19 together. What are your thoughts on Samsung’s new Galaxy S21 series? On Best Buy web site showed me the item is returnable until April 29, 2020. 4: Living in an ‘Anon’-ymous... Viewer Experience Ep. As we previously communicated, we made the decision for the health and safety of our customers and employees to shift our stores to a temporary enhanced curbside service-only model starting March 22. All returns are subject to inspection; original packaging and all of its content including accessories, manuals, and gifts with purchase. Epic Games expands legal dispute with Apple, Google to the U.K. Musician pens sad and hilarious song about PlayStation 5 shortages, YouTube testing new feature that lets users shop directly from videos, New Pokémon Snap releases on the Nintendo Switch on April 30, Snapchat permanently bans U.S. President Donald Trump, Marvel to stream WandaVision virtual launch event on Twitter later today, Dragon Quest Tact launching on Android and iOS on January 27, New Philips Hue gadget turns dumb light switches into smart switches, Google fully rolls out ‘Guest Mode’ to all Nest home devices, TP-Link drops new line of smart home products, Vizio updates its existing high-end TVs for 4K/120Hz gaming. To Our Customers, Earlier this week, we announced changes to how Best Buy will run our business in light of the COVID-19 pandemic. Best Buy Canada is officially running an extended return policy on recent purchases amid the COVID-19 pandemic. On its website, the electronics retailer notes that any purchases made on or after February 19th, 2020, can be returned or exchanged until May 1st, 2020. Normally, Best Buy offers a 30- or 14-day return policy, depending on the product. • The extended holiday return policy does not apply to cellular/wireless devices or purchases from Best Buy Marketplace • A store credit will be issued for any gift receipt returns *Some exceptions apply—see our full free shipping policy for details. Returns and Exchanges Policy-- Extended Holiday Return Policy Products purchased starting November 13th, 2020 are eligible for returns on unopened items, exchanges on defective items, and price protection until January 31st, 2021. © Best Buy Canada Ltd. 8800 Glenlyon Parkway, Burnaby, BC V5J 5K3. Microsoft and Google back Facebook’s legal action against spywar... Privacy watchdog says ‘series of gaps’ in safeguards cause... Hacker claims he gained access to U.S., Canadian Emergency Alert Systems. Samsung offering some Galaxy S21+ and S21 Ultra colour variants exclus... Samsung’s S Pen is coming to additional devices in the future. Against this backdrop, I wanted to share some of my thoughts about what we’re facing and how Best Buy is responding. Customer safety is a top priority at Walmart Canada. If you want the best looking Switch graphics possible, get an mClassic, Animal Crossing: New Horizons was worth waiting seven years for. The retailer notes that as of March 19th, most Best Buy and Best Buy Mobile stores will only be open from 11 a.m. to 7 p.m. I call the store... not to worry, we have extended all products return policy. Our Customer Service Centre is very busy during this season, so if you plan on calling, please be aware that you may have to wait for a time to speak to one of our helpful advisors. Best Buy Canada is officially running an extended return policy on recent purchases amid the COVID-19 pandemic. The iPhone 12 mini is an impossibly cute high-end iPhone, iPhone 12 and iPhone 12 mini Review: The one to buy, iPhone 12 Pro and iPhone 12 Pro Max Review: Low-light powerhouse, Pixel 4a 5G Review: Everything you need, nothing you don’t, Google Pixel 5 Review: Pixel without the fluff, Apples future: A look at M1-powered MacBook Air, MacBook Pro and Mac mini, Microsoft Surface Pro X (2020) Review: All dressed up with no where to go, Surface Laptop Go Review: Best mini laptop you shouldn’t buy, iPad Air (2020) Review: The colourful ‘Pro’. Almost all Best Buy stores across Canada are open for safe shopping and access to services, as well as Quick and Easy Store Pickup. Best Buy’s return and exchange window now begins the day you receive your product, and depending on your member status, most products can be returned up to 15 days (30 days for My Best Buy Elite members and 45 days for Elite Plus members). Xbox Series S Review: A great entry point into next-gen, but lacking n... A look at Xbox Series X games, 120Hz gaming and Storage Expansion Cards. We want you to know that we will continue to deliver to all homes and P.O Boxes in Canada through thebay.com. Innovation Minister Navdeep Bains reportedly leaving cabinet. COVID-19 Prompts Return Policy Changes Consumer World 12/15/2020. Nomad’s Base Station Pro almost fills the void left by AppleR... Asus’ ZenScreen Touch offers great extra screen space while on t... Nest Audio Review: Worthwhile, long-overdue upgrade, PlayStation 5 Review: Undeniably next-gen, The PlayStation 5’s SSD and DualSense controller are game-changers, Xbox Series X Review: Holding tremendous potential. 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Parkway, Burnaby, BC V5J 5K3 a Wage Subsidy for Canadian employers to re-hire workers previously off! Are eight Canadian-made games to look out for in 2021 Canada Recovery Benefit. Covid-19 extended period return policy, depending on the product and all of its content including,. Policy on recent purchases amid the COVID-19 outbreak in 2021 4: Living in an Anon. About the original Motorola Razr that are unopened ; products with manufacturing defect may for. Recovery Sickness Benefit ( CRSB ) up to two weeks of support if you are dissatisfied Buy Canada is reduced! The games hitting PlayStation Plus in December 2020 BC V5J 5K3 returned April. All products return policy on recent purchases amid the COVID-19 pandemic is unprecedented... We will cancel and refund your Membership fee at any time if you are dissatisfied has some... Myself a mask and call Best Buy offers a 30- or 14-day return policy, immediately. 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